Your questions, answered.
Every question Roanoke business owners actually ask us, answered the way we would answer them across the table.
What does it cost?
Our website packages run $400 to $800 a month on a 12-month partnership, with a down payment to start. That covers the design, the build, and a full year of care: hosting management, updates, SEO monitoring, and direct access to Jason. You can see exactly what each tier includes on our web design page.
Most of our clients get SEO as part of their website package, because a website without search is a billboard in the desert. If your site is already built and you just need the SEO work, we offer it as a standalone monthly service starting at $300 a month. We will tell you exactly what we would do for that money before you spend a dollar.
Our Brand Foundation package is $2,500, and it is the one most businesses land on. A full brand identity with strategy and guidelines runs $4,500. If you only need a logo refresh, add-ons start at $750. The full menu is on our branding page.
Our Social Presence Partner is $750 a month. That is real content made for your business and posted consistently, not a robot scheduling generic quotes. If you need video and photography on top of that, we build it around the same monthly rhythm. Details are on our content studio page.
We lead with the monthly number, not a scary lump sum. Website projects are a down payment plus 12 monthly payments. Branding is project-based, half to start and half at delivery. You will know every dollar before we begin, and the price we quote is the price you pay.
How does this work?
Most small business websites launch in 3 to 5 weeks from kickoff, depending on how fast content comes together. We work in a tight, focused build so you are not stuck in a three-month project. If you have a hard deadline, like a grand opening or a busy season, tell us up front and we will plan around it.
A logo and identity project runs 3 to 4 weeks from discovery to final files. A full brand identity with strategy and guidelines runs 4 to 6 weeks. The timeline mostly depends on feedback speed, so we keep the process tight and the check-ins short.
Honest answer: 3 to 6 months before you see real movement, sometimes faster if your competition is asleep. Anyone who promises page one in 30 days is selling you something. SEO compounds over time, and we will show you the trend lines so you can watch it build.
It starts with one straight conversation about your business and what is not working. Then you get a written proposal with a fixed price, no hourly meter. Once you approve it, we build in a focused sprint with check-ins and structured revision rounds along the way. You always know what is happening and what comes next.
From you, we need your time at the start and your feedback in the middle: your story, your photos, your logins, your honest reactions. We do the heavy lifting. After launch, the 12-month partnership kicks in: hosting management, updates, backups, security, and SEO monitoring. You run your business. We run the website.
Websites and search.
You can build your own, and plenty of people do. The real question is what your time is worth and what the site needs to do. A DIY site is fine for a side project. If your website is supposed to bring in customers, hire someone who thinks about search, speed, and what visitors do next. That is the whole job.
Every site we build ships with the SEO fundamentals: proper titles, meta descriptions, sitemaps, Google Analytics, and Search Console. Then our local SEO work goes further, with content written around what Roanoke customers actually search and Google Business Profile optimization so you show up in the map results too. SEO is a compounding game, not a switch, and we will be straight with you about timelines.
Yes. One hundred percent. Your domain, your content, your site. We set everything up in your name, your site is yours, and if we ever part ways you keep everything. We will never hold a website hostage. That is not how owner-to-owner business works.
Squarespace is our home base and where most small business sites live their happiest life, but we also build on WordPress, Webflow, and Shopify. There is no universal right answer. In our first conversation we will recommend the platform that fits your business, your budget, and who will be updating the site day to day.
Usually one of three things: Google cannot find it, people find it and leave, or nobody knows it exists. Most small business sites we audit have a mix of all three. We will tell you which ones you have and what it would take to fix them, straight. No scare tactics.
Brand and content.
A logo is a mark. A brand is what people think and feel when they see it. You can buy a logo for fifty bucks. A brand is the strategy, the voice, and the consistency that makes people remember you. We build the whole thing, not just the mark.
Vector files for print, PNGs with transparent backgrounds for digital, JPGs for everyday use, plus full-color, one-color, and reversed versions. Everything organized and labeled so you or any vendor can use them without calling us. Full identity packages also include a guidelines document that shows everyone how to use it all correctly.
If people already know and trust your look, refresh it. Keep the equity and clean up the rest. If the business has outgrown the brand, or the brand is holding you back, start fresh. We will give you an honest read on which one you need. Sometimes the answer is neither, and we will say that too.
Not every business needs to be everywhere, and we will never tell you otherwise. But your customers are checking you out online before they call, and a dead social presence is a red flag. We help you pick the one or two platforms that actually matter for your customers and show up there consistently.
Yes, and it is not close. Video is the fastest way to build trust with someone who has never met you. It does not have to be fancy. A real person talking about real work beats a polished ad every time. Our video packages are built for small budgets on purpose.
Working with us.
You work directly with the owner. No account managers, no handoffs, no telephone game. We are a small shop on purpose, which means every project gets the person whose name is on the door. If you want a big agency machine, we are not it, and we are fine saying so.
Roanoke is home and most of our clients are local, but the work travels fine. Local gets you a face across the table. Everyone else gets the same straight answers over video, and the same standard of work.
Website projects run on a 12-month partnership, and we are upfront about that. It is how we keep your site fast, secure, and improving instead of launching it and disappearing. Branding and one-off projects are fixed-price with no ongoing commitment. Nothing auto-renews into a surprise.
We guarantee our work. If we build it, it will be right, and we stand behind every pixel and every line. What we do not guarantee is results, because nobody honest can. We do not control Google, your competitors, or the economy. Our full disclaimers are on our legal page. What we can promise is that we will tell you the truth, do the work, and pick up the phone.
One conversation. Tell us about the business and what is not working. We will tell you straight what we would do, what it costs, and whether we are even the right fit. If we are not, we will say so. You can start here.
Do not take our word for it.
The result exceeded every expectation. I never felt rushed and always felt heard. Now I’m proud to send people to my website.
They rebuilt our website to reflect who we actually are: local, trusted security professionals. Not a faceless enterprise.
A significant uptick in web traffic since launch. To meet someone who cares as much as your team was truly refreshing.
Still have a question? Ask us straight.
If it is not answered above, bring it to us directly. One conversation, no pressure, no pitch.